Free Delivery on orders over GH₵500 in Greater Accra!

Pay on Delivery and Delivery within 24-Hours!

Sole Contact Number: 0308251057

  • Free delivery over GH₵500

  • Pay on Delivery

  • Delivery within 24Hrs

  • Contact Number: 0308251057

  • Nationwide Shipping

Help & FAQs

If talking to a real-life human is more your thing, you can reach out to our Customer Support Team on 0308251057 or sales@supplymaster.store

FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping

Do you ship nationwide?

Absolutely, we offer nationwide shipping throughout Ghana. Please note that shipping fees may be applicable and will be included during the checkout process.

How long will it take to receive my order?

The delivery time varies based on your location. Typically, orders processed within Greater Accra will be delivered within 24 hours, while deliveries outside Greater Accra may take between 1 to 3 days. Specific delivery information will be included in your confirmation email.

Returns and Refunds

How do I return a product?

Items must be returned within 7 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.